How Can We Help?
Contact Details
- Mon-Fri: 8:30 to 5:00 PM
- Sat: By appointment only
- hello@bephysiology.com.au
- Call us at: 07 3074 9524
Frequently Asked Questions
Accredited Exercise Physiologists (AEP’s) complete a 4-year university degree in the study of clinical exercise for people with or at risk of chronic and complex medical conditions, with in-depth knowledge of musculoskeletal rehabilitation after injury.
Exercise physiologists aim to achieve lasting behavioural change and address specific health issues as they relate to exercise and activities of daily living. Exercise physiologists are, by far, the most qualified health professionals to provide exercise and rehabilitation for people living with a disability, diabetes, pre-diabetes, cardiovascular diseases, high blood pressure, arthritis, COPD, depression, anxiety, and many more. Click here to find out more.
Exercise Physiologists focus on creating exercise programs for people suffering chronic disease and prevention of injury whereas a Physiotherapist is more involved in the diagnosis and acute care after an injury.
No. Referrals are certainly welcome but are not necessary if claiming through your health fund or using you NDIS plan funding. Our referral form can be found here. A referral from your doctor is required when using insurance claims (Workcover/CTP) or Medicare (EPC) funding. Eligibility requirements will need to be discussed with your Doctor.
During your initial consultation, we will go through your medical and physical activity history. This then helps us to understand your specific situation as well as get to know each other. After this assessment, we will work together to choose some goals and create a personalised program just for you!In the subsequent sessions, we will work towards your objective and reassess when we reach your current goals.
Please wear comfortable clothing you can walk and move freely in, and walking shoes or runners. Please also bring a water bottle and a towel for every appointment.
Please bring any paperwork provided by your doctor, any reports and results from imaging (ultrasound/x-ray/CT/MRI) or other information that you think may be relevant to your sessions.
Workcover QLD referrals are accepted. Some additional information will be required before the initial consultation.
You cannot use your health fund and EPC for the same consultation. Often people will use the rebate from the health fund for the initial consultation as they get a greater amount back, then use the EPC funding for the following appointments. Please check with your health fund before your first appointment as it can vary.
All consultations are invoiced electronically, within 24 hours of your appointment. Please contact your fund if you wish to know the exact rebate amount, as this varies depending on your fund and your level of cover.If you’re an NDIS participant, please provide the details for where your invoice should be directed.
We sure are. Be Physiology is proudly a certified NDIS provider #431614680. If you’d like to know more, email us at hello@bephysiology.com.au.
Be Physiology is to be given a minimum of 48hrs notice if a session is to be cancelled. If the session is not cancelled and a client fails to attend their booked session, Be Physiology is entitled to the total session cost and will invoice as required.
If you have any problems or issues with our service we encourage you to visit bephysiology.com.au/feedback to lodge a complaint and this will be promptly handled by Be Physiology’s complaints officer.
CLINIC & MOBILE
Flexible Care: Visit Us or We Come to You
- Visit one of our Brisbane clinics
- Or receive care in your home or supported environment
- NDIS participants
- Individuals with mobility limitations
- Clients requiring ongoing support